The 2024 Business Impact of Candidate Experience
In this executive brief, we dive into the business impact of candidate experience and how making improvement investments in recruiting and candidate experience can ensure a greater business return.
This research brief highlights the business impact of candidate experience and is based on the 2024 CandE benchmark research of over 240,000 global candidate responses.
Ultimately, making improvement investments in recruiting, hiring, retention, and candidate experience today can ensure a greater return on employment brand and quality of candidate tomorrow, no matter what the future brings. This is why incremental improvements to recruiting processes and candidate experience can go a long way toward increasing revenue and referral networks.
The following sections are part of this CandE Business Impact Executive Brief:
- Post-Pandemic Volatility
- The Relationship Question
- Global CandE Benchmark Key NPS Ratings
- Candidates Who Withdraw From the Recruiting Process
- Candidates Share with Their Inner Circles and Publicly Online
- How Likely Candidates Are to Refer Others
- Candidate Resentment Can Add Up
The CandE Benchmark Research Program has been focused on the elevation and promotion of a quality candidate experience for over 13 years and delivers annual recruiting and hiring industry benchmark research. Over 2,000 companies big and small across industries have participated in our annual benchmark research surveying over 1.8 million candidates to date.
Kevin Grossman
Vice President of Research
ERE Media