Research Report

How Candidate Experience Impacts Employee Experience

Organizations that invest in both quality candidate and employee experience have stronger partnerships between HR, talent management, and talent acquisition.

Aug 22, 2024
Article main image
Kevin Grossman
Lou Carter
By Kevin Grossman 
and Lou Carter

This joint research from ERE and Most Loved Workplace® reveals that investing in both quality candidate and employee experiences benefits an organization by attracting more high-quality candidates and improving retention rates.

Key takeaways from this latest research include:

  • Organizations that invest in both quality candidate and employee experience have stronger partnerships between HR, talent management, and talent acquisition.
  • After winning CandE Awards based on having above-average candidate experience ratings, employers said their effectiveness in attracting high-quality candidates increased dramatically.
  • After achieving Most Loved Workplace® certification, employers said their retention rates among new hires, and the effectiveness in attracting candidates increased dramatically.
Sponsored by
MostLovedWorkplace

MostLovedWorkplace’s approach is unique in its focus on emotional and mental well-being, using sentiment and emotion analytics to measure employees’ love for their company. Their methodology is based on over 25 years of research and collaboration with top organizational psychologists.

About the authors
Kevin Grossman

Kevin Grossman

Vice President of Research

ERE Media

Kevin W. Grossman is the VP of Research at ERE Media responsible for talent acquisition and candidate experience research. Formerly President of Talent Board and the Candidate Experience Awards, Talent Board merged with ERE Media in 2023. The CandEs as they’re known is the first research program focused on the elevation and promotion of a quality candidate experience. Kevin has over 25 years of domain expertise in HR and recruiting and has written two books: Tech Job Hunt Handbook in 2012 from Apress, and Candidate Experience: How to Improve Talent Acquisition to Drive Business Performance in 2022 from Kogan Page.
 
Lou Carter

Lou Carter

Founder & CEO

Best Practices Institute

Louis Carter is the founder and CEO of Most Loved Workplace® and Best Practice Institute, with a mission to certify 1 million Most Loved Workplaces® in five years by helping companies place love at the center of their business model. He empowers organizations to build, certify, and promote loved cultures, positioning them as top employers and brands of choice. A Global Gurus Top 10 Organizational Culture expert, Lou has authored over ten influential books, including In Great Company. He publishes over 15 Top Loved Workplace® lists annually in leading national and global publications and developed the Love of Workplace Index™, a cutting-edge Machine Learning model that enhances employee sentiment analysis. Lou's work focuses on fostering emotionally connected workplaces and driving measurable results.